Second-hand iPhone XS voicemail asks for pw of previous owner?

How can I change voicemail password? No, I cannot contact the previous owner.

2 Answers

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  • ?
    Lv 7
    2 months ago

    Everything to do with the original owner 

    should have been cleared out before you bought the phone. 

    Take it to a store that represents your carrier and have it done. 

  • Factory restore it, I hope previous owner didn't leave icloud account on it, if so you'll be icloud activation locked. I don't know if your using same Sim card from previous owner or your using a new card if that's causing it. 

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