Is UBER in Financial Trouble?
If they are not, explain this: I ordered an UBER ride. They said the driver would arrive in 22 minutes. Well, okay. About halfway through the wait time, I received a message, stating the driver "had to cancel" but they would find me another driver. I waited a few minutes, but still no ride, so I canceled. They charged me a $4.95 cancellation fee. Is this how a solvent honest business conducts its operations? Does UBER have a telephone number I can call to complain about this?
- A HunchLv 73 weeks agoFavourite answer
You can complain about but nothing will happen - been there, done that.
It's not a new fee... it's always been like this in certain locations.
I've had this happen more than once at busy airports. Thus, I choose another ride share app in those situations now or pay the little extra for a taxi.