Why does The HMRC make it's forms so difficult & Complicated for old people like me to understand ?

I get a letter telling me that I have an Income Tax Refund , I am told to Request online and I should get a refund within 5 working days , then it tells me it's so simple all I have to do is go to the Government's web site ........It's anything BUT simple , they ask so many questions that I might as well just wait 2 months to get a Government Refund Cheque .

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  • Tavy
    Lv 7
    2 months ago

    Billy if you don't do it online the cheque might never arrive. Can any of your family or a friend help you ?

    UK.

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