My laptop won't detect my external hard Drive?

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  • Anonymous
    3 years ago

    You can try to different things reset the USB ports in device manager and plug the hard drive back in then go to where it says Disk Management and see if the hard drive is listed under Disk Management if it's not listed under Disk Management then you can strongly suspect a bad cable or bad USB port but if you can see it in Disk Management delete the partition from there and recreate the partition from there make a new volume and format it from Disk Management

  • 3 years ago

    it probably will(unless its not being supplied the correct POWER) but it may not be capable of MOUNTing the drive in my_computer. you should be able to SEE it in Disk Management. *** regarding power: USB sockets are in PAIRS and the power is SHARED between them. Remove any other devices from the paired socket. A modern hard drive(laptop sized) can make do with ONE USB connection, all others need TWO USB connections preferably from separate pairs

  • 3 years ago

    Does the drive rely on USB for its power? If so, most laptop USB ports don't output enough power for hard drives. If the drive can use an external power cord, try that.

    Is the drive formatted? If it's not formatted it won't show up in the Windows Explorer. Open Drive Tools, and the drive should show up there, but as unformatted. Format the drive (quick format should be OK) and the drive should appear in Windows Explorer. DO NOT DO THIS IF THE DRIVE WAS WORKING PREVIOUSLY, OR YOU WILL ERASE ALL DATA THAT WAS ON IT.

    If the drive was working before, but now it isn't, and you tried everything else, then there's a good chance that something in the drive has failed. Hopefully it's just the interface inside the enclosure, not the drive itself. Get some tools and disassemble the enclosure. This may require some destructive force to crack open the case, but since the drive isn't working anyways you aren't losing anything.

    Remove the drive from the enclosure. At this point you can either try putting the drive inside a computer, or, buy a new enclosure and put the drive into that. Either way, hopefully the drive is still working. Oftentimes the USB interface card is what ends up dying, but the drive itself is still OK.

    But if it's the drive itself that has failed...your options at this point are pretty slim, and expensive. There are places that can attempt to retrieve data from a damaged or failed drive but they're not cheap, nor are they guaranteed to work.

    Good luck.

  • Anonymous
    3 years ago

    Restart it, and check for software updates

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