First of all, when you've placed an order, right on the next page there was a huge red warning to take down or print login details that were shown there. They all were doubled in our confirmation emails.
Secondly, when you place an order with us, two emails are immediately being sent to you - one from our bank with pre-authorizeation confirmation and the other one from us with login and passowrd into your download account.
You apparently have either made a type in your email address while submitting your order or our emails were blocked with your email filtering. Please check your bulk folder.
That's a typical situation with many free email hosters like yahoo, gmail, aol, etc..
If there is no email please drop us a line at email@example.com
and we will promptly send you your download details.
Hope this helps.