I've found a couple of related questions in the archives, but they were more airing frustrations than proactive.
I got a violation notice last week for an answer I'd given in Homework Help. The poster handed us an essay question; I replied that we couldn't do the entire essay for her, but gave her some leads on how to find the answers.
I replied to the violation notice, explaining what I'd done, and asked for a clarification on how I'd violated forum standards. I got a form reply that stated simply that Y!A had reviewed the case, and the reprimand was allowed to stand: in other words, ignoring the content of my message. I wrote back, pointing out that they hadn't clarified anything, and asked for a cognizant response within 72 hours.
Perhaps it will be no surprise to this forum that I've heard nothing in that 72 hours. Does anyone have any tips on how I can get through to a functionally literate human being to resolve this? The same thing happened the last time I was on Y!A, about 2 years ago -- and is the reason I left. I can find another forum or two where my efforts meet with better manners, although the audiences are smaller.
It's a shame, too -- since I recently made "Top Contributor" in three areas and I now show up on the Leaderboard for points.
So it goes.